Reference

Open prsidentoto Privacy Policy for Indonesia

Open this page to see exactly what we collect when you create an account, send a DANA, OVO, GoPay, or QRIS payment, or ask support to change a…

Data accessCookie useAccount correctionPayment records

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Browse Data Use and Local Rules

prsidentoto Service availability depends on jurisdiction. Users are responsible for checking local law before access.

This policy covers the data needed to run your account, answer your requests, process payment references, and keep the service secure. We may store your name, contact number, device details, session logs, and transaction references when you use DANA, OVO, GoPay, or QRIS. We do not

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collect more than we need for account access, payment matching, support, and legal recordkeeping. If a local rule changes by region, we apply the rule that fits your location, and any access remains available only where local law permits. When you ask for a correction, closure,
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or a copy of your records, we first verify the account and then act on the request. That keeps the trail clear for both sides and helps us answer follow-up questions without delay.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

HELP CHANNELS

Switch to Privacy Support Contacts

If you want a correction, a copy of your records, or a question about this policy, our support paths are set up for quick verification.

Live Chat Open live chat 24/7 from the footer or your account panel when you need a quick answer about corrections, data access, or a login concern. We can point you to the exact step in Settings > Privacy.

Email Send an email when you want a written trail for a data copy request, a closure request, or a policy concern. Include your registered phone number and payment reference so we can match the right account.

Help Form Use the help form on mobile or desktop if you need to change contact details, ask what we keep, or report an unwanted sign-in. We reply after verification and keep the request attached to your file.

SECURITY CHECKS

Explore Cookies, Security, and Retention

We handle this area with the same controls we use for account security. Cookies keep your session active, remember language choice, and reduce repeat sign-ins, while retention rules keep support logs and…

Data Scope

We collect the account name, phone number, device type, and transaction reference only when you open access, send a payment, or ask for help. That keeps the record tied to the action you took.

Cookie Use

Cookies remember login state, language choice, and the last page you opened so you do not repeat the same steps on every visit. You can clear them in your browser whenever you want.

Account Security

We check login attempts, device changes, and payment references to spot account misuse. If something looks unusual, support may ask you to confirm a phone number or resend a recent transaction detail.

Retention Rules

We keep support logs and transaction references only as long as needed for account service, audit, or legal duty. When that period ends, the record is removed from active use.

Change Requests

Open Settings > Privacy or send support a request if you need to correct your phone number, email, or payment label. We verify the account first, then apply the change and confirm it to you.

Contact Trail

If you want a written trail, send email after the form so we can attach the request to your file. That helps us track the change from first contact to closure.

Open Privacy Questions About Your Data

These questions cover how we use your data, what happens after a DANA, OVO, GoPay, or QRIS payment, and how you can ask for corrections. The answers stay tied to the account details we actually keep, such as contact numbers, device records, and support tickets. If a rule depends on region, we follow the local law that applies to you and keep access limited to permitted areas.

It covers the account data we collect, how we use cookies, how we match payment references from DANA, OVO, GoPay, and QRIS, and how support handles correction requests under local law.

We keep the details needed to create access and protect the file: phone number, name you provide, device type, login logs, and any payment reference linked to your request. We do not keep extra fields we do not need.

They change the payment record we attach, not the scope of the policy. We may store the reference number, time, status, and the account it belongs to so we can answer disputes and verify the transaction.

Yes. Open Settings > Privacy or contact support and tell us which field needs changing. After we verify the account, we update the record and confirm the change through the same channel you used.

We keep records only as long as needed for account service, payment matching, audit, or legal duty. After that, they leave active use and are removed from the systems we use for daily support.

Cookies remember your session, language choice, and the page you last opened so you do not repeat the same login steps. On mobile, you can clear them in browser settings; on desktop, use the browser menu.

Use live chat for urgent account checks, email for a written trail, or the help form if you want to send the request from your dashboard. We verify the account before we share or change any record.

Open prsidentoto Privacy Policy for Indonesia

Switch to Privacy Support Contacts

Explore Cookies, Security, and Retention

Data Scope

Cookie Use

Account Security

Retention Rules

Change Requests

Contact Trail

Open Privacy Questions About Your Data

01 What does your Privacy Policy cover?

02 Which details do you keep when I open an account?

03 Do DANA, OVO, GoPay, and QRIS change what you store?

04 Can I correct my data after it is submitted?

05 How long do you keep my records?

06 How do cookies work on mobile and desktop?

07 Who should I contact about a privacy concern?

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